Refund policy

REFUND POLICY

All sales are final. We do not accept general returns, exchanges, or cancellations due to a change of mind, incorrect size selection, ordering the wrong item, or other customer ordering errors.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If an item arrives damaged, has a manufacturing defect, or is not the item Rapid Race Products fulfilled, contact support@rapidraceproducts.com within seven (7) calendar days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging.

If the claim is approved, Rapid Race Products may repair or replace the item, issue a refund, or provide another reasonable resolution. If we require the item to be returned, we will provide return instructions and, when appropriate, a prepaid return label. Do not send an item back without authorization.

MADE-TO-ORDER, CUSTOM, AND APPAREL ITEMS

Made-to-order products, custom products, and apparel are final sale except when damaged, defective, or fulfilled incorrectly by Rapid Race Products.

Custom-project deposits and service payments are nonrefundable once work has begun.

CANCELLATIONS

We do not accept customer cancellation requests after an order is placed, except where required by applicable law. Please verify product selections, sizes, quantities, shipping details, and contact information before submitting your order.

If Rapid Race Products cancels an order, the amount paid for the canceled item or order will be refunded.

APPROVED REFUNDS

Approved refunds are issued to the original payment method. Please allow up to 10 business days after a refund is processed for your bank or card issuer to post it.

Original shipping charges are nonrefundable unless the refund results from an error by Rapid Race Products or applicable law requires otherwise.

Questions may be directed to support@rapidraceproducts.com.